Frequently Asked Questions

Can you send me a catalog?

We are an online based company, and currently do not have a catalog. 

How much do you charge for shipping?

All products shipped within the continental US are eligible for free standard shipping. For locations outside the continental US or expedited shipping, please call for a shipping quote.  

 What shipping method do you use?

Orders are typically shipped by UPS. Packages weighing less than 2 pounds will be shipped via the most economical method (UPS or USPS Priority Mail).

 When will my order ship?

Most orders ship within 48 hours after you have placed your order.

Do chickens like mealworms?

We highly recommend mealworms for chickens. Chickens go wild for dried mealworms. Dried mealworms are recommended for people who enjoy watching chickens eat out of their hands, and are much more affordable than live mealworms. Chickens really seem to be able to distinguish mealworms from regular feed, and will come running when they see you coming with a familiar bag of dried mealworms.

 Can my refund be issued to me by check?

We can only issue refunds in the same form that the order was paid for.  For example, refunds for orders paid by check or money order can be issued back by check or store credit.  Refunds for orders paid by credit card can only be issued to the same card that the order was paid for with, or store credit.  However, if the credit card expires or is no longer valid, we can only issue store credit for the amount.